Summary: Satelife collects only the information needed to provide wildfire risk reports. We do not sell your personal data to third parties. You can request deletion of your data at any time by contacting us at loading....
1. Who We Are
Satelife, Inc. ("Satelife," "we," "our," or "us") operates the website satelife.ai and provides AI-powered wildfire risk assessment reports for properties in the United States. Our contact email is loading....
2. Information We Collect
We collect information you provide directly when you request a report:
- Email address — used to deliver your report and communicate with you.
- Property address — used to generate the wildfire risk assessment for your specific location.
- Role (homeowner, insurer, real estate agent) — used to tailor the report format to your needs.
We also collect information automatically when you visit our website:
- Usage data — pages visited, time spent, clicks, and scroll behavior, collected via Google Analytics 4.
- Device and browser information — browser type, operating system, screen resolution, and IP address.
- Cookies — session and analytics cookies. See Section 7 for details.
3. How We Use Your Information
We use the information we collect to:
- Generate and deliver your personalized wildfire risk report.
- Respond to inquiries and provide customer support.
- Improve our services, website performance, and user experience.
- Comply with legal obligations and protect against fraud.
- Send relevant updates about your property risk if you opt in.
We do not use your data for automated decision-making that produces legal effects without human review.
4. How We Share Your Information
We do not sell your personal data. We may share your information with:
- Service providers — companies that help us operate our platform (e.g., Formspree for form processing, Google Analytics for usage analytics, Cloudflare for security). These providers are contractually bound to protect your data.
- Legal authorities — when required by law, court order, or to protect the rights and safety of Satelife and its users.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is subject to a different privacy policy.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Report request data is retained for up to 3 years. You may request deletion at any time (see Section 8).
6. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used.
- Request deletion of your personal information.
- Opt out of the sale of your personal information (we do not sell personal data).
- Non-discrimination for exercising your privacy rights.
To exercise these rights, contact us at loading....
7. Cookies
We use the following types of cookies:
- Essential cookies — required for the website to function (e.g., security tokens).
- Analytics cookies — Google Analytics 4 cookies that help us understand how visitors use our site. You can opt out via Google Analytics Opt-out.
- Security cookies — Cloudflare Turnstile cookies to protect our forms from automated abuse.
You can control cookie preferences in your browser settings. Disabling cookies may affect site functionality.
8. Your Rights & Data Deletion
You may at any time request to access, correct, or delete the personal data we hold about you by emailing loading.... We will respond within 30 days.
9. Data Security
We implement industry-standard security measures to protect your information, including HTTPS encryption for all data transmission and access controls for stored data. However, no method of transmission over the Internet is 100% secure.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or emailing you. The "Last updated" date at the top of this page reflects the most recent revision.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
loading...